Link2Investors, Inc. (“Link2Investors,” “our,” “we,” or “us”) respects your privacy and understands your concerns about how your personal information is collected, used, safeguarded, and shared. We take these matters seriously. Please review the following terms carefully to learn more about your privacy. This Privacy Policy (“Policy”) explains how we collect, use, and disclose your personal information when you use the Link2Investors Services. It also outlines your rights and choices regarding your personal information.
By accessing or using the Service, you acknowledge and accept the practices and policies outlined in this Privacy Policy. You also consent to our collection, use, and sharing of your information as described below.
1. Changes to this Privacy Policy
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Link2Investors decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
2. What Does this Privacy Policy Cover?
This Policy applies to Link2Investors, and it governs any and all data collection and usage by us in compliance with applicable regulations. This Policy is intended to meet our duties of transparency under applicable laws, including the General Data Protection Regulation (“GDPR”) and applicable U.S. state privacy laws, such as the California Consumer Protection Act (as amended by the California Privacy Rights Act of 2020 and the California Consumer Privacy Act Regulations issued thereto (collectively “CCPA”)). Through the use of these Services, you are consenting to the data collection procedures expressed in this Policy.
We gather various types of information from our users, as explained in more detail below, and we use this information internally in connection with our Services, including to personalize, provide, and improve our Services, to allow you to make payments, to communicate with you, and to analyze how you use the Services. In certain cases, we may also share some information with third parties, but only as described below.
Please note that this Policy does not govern the collection and use of information by companies not controlled by Link2Investors or by individuals who are not employed or managed by us. If you visit a website accessible via our service or through a link, we recommend reviewing its privacy policy before providing any personal information. To better understand how such websites collect, use, and share information, it is advisable to review their privacy policies and statements.
3. Information We Collect
Depending on how and when you use our Services, we may collect and process personal information about you from various sources, including but not limited to the information you provide directly, data gathered through your interactions with our platform, and information obtained from third-party integrations or partners.
We collect personal information at various stages of your interaction with the Link2Investors platform. This information is gathered to provide and enhance our services, and it includes details such as your account information, usage data, and other interactions with the platform.
- When you visit link2investors.com: whether as a registered user or a visitor, we may collect certain technical data. This includes your IP address, the location of your Internet Service Provider, the type and version of the browser you are using, and the website that referred you to us. Additionally, we gather information about how you use the service, such as the time you spend on specific pages and the actions you take during your visit.
- If you decide to set up an account: you will be required to provide basic personal information, including your name, email address, and phone number. You may also choose to include optional details, such as a profile picture, a professional biography, or other information relevant to your role on the service. By providing these details, you consent to their use as outlined in this Privacy Policy.
During your use of the service: additional information may be collected depending on your interactions. For example:
- If you are an investor, your profile may include investment interests, contact information, and memberships in professional organizations or groups. While your name and profile may be visible to others, personal investment details will remain confidential unless you choose to share them.
- Entrepreneurs seeking investment may upload information about their company, management team, and projects. If you provide information about other individuals, such as team members or collaborators, you confirm that you have obtained the necessary permissions to share their data, and
- Professionals may share their qualifications and service offerings. Any multimedia elements, such as videos or photographs that you upload will also be stored.
Upon request or notification from an individual or organization, Link2Investors will take steps to remove their information if required.
In addition to personal information, we may collect anonymous or aggregated data that cannot be used to identify you directly. This data includes statistics about platform usage, device information, and general demographic details. Such information helps us improve our services and understand user engagement. For example, when you access and/or make use of our services, we may send one or more cookies (small text files containing a string of characters) to your device that uniquely identifies your browser. We use cookies to improve the quality of the software and service by storing user preferences and tracking user trends. You can refuse to accept browser cookies on your computer by activating the relevant browser setting, and you may have the same capabilities on your mobile device under the choices for your operating system or browser. If you choose this option, you may be unable to access or utilize certain features of our Services. Unless you have configured your browser or operating system to reject cookies, our system will send cookies when you visit our website. Please see our Cookie Policy for more information on how we make use of cookies.
We may also use third-party analytics services (“Analytics Services”), such as Google Analytics, to monitor, visualize, report, integrate, and analyze how users interact with our services. Google Analytics uses cookies—text files placed on your computer—to help analyze user behavior on our Services. For more information about how Google uses data when you visit our Services, refer to How Google uses information from sites or apps that use our services. Additionally, information generated by cookies or other technologies about your use of the Link2Investors Service (“Analytics Information”) may be transmitted to the Analytics Services. These services use the Analytics Information to compile reports on user activity. They may also transfer Analytics Information to third parties as required by law or to third parties that process data on their behalf.
The use and sharing of Analytics Information by each Analytics Service are governed by their respective terms of use and privacy policies.
Information automatically collected by third parties about you: Some embedded content on the service may be provided by third-party service providers. These companies may use cookies or similar technologies to collect data about you, both on Link2Investors services and across the internet. The collection and use of such data are governed by the privacy policies of these third parties.
Please note that Link2Investors only collects personal information that you knowingly and willingly provide through surveys, completed forms, or emails. Personal information will be used solely for the purpose it was requested and for any additional uses explicitly outlined in this Policy.
4. What We Use Your Personal Information For
Link2Investors uses the information collected from you to provide, improve, and develop the services we provide to you, serve you adverts that we think might be of interest to you, communicate with you, offer you a better service, and protect us and our users. When you interact with or make use of the Link2Investors service, we use a variety of technologies to collect information about you for various reasons.
- To create and service your user account on the service and to enable certain functionalities for your use on our Services.
- To validate your identity and identify you as a user of the Services and ensure the security of your account -e.g., by sending an email to confirm that you are the owner of the email address linked to your user account.
- To communicate with you in connection with our services or any changes in our Terms and Conditions, Privacy Policy or other policies that apply to your use of the Link2Investors Services.
- To personalize the content and information that we may send or display to you, to offer location customization (where permitted by applicable law), connect with other users, personalized help and instructions, and otherwise personalize your experiences while using our website and/or our services, such as developing and offering you with new features to the services we are providing you.
- Conducting research and analysis to help develop relevant and helpful features.
- Advertising: We use the information you make available to us to serve you with interest-based advertising when you make use of the Link2Investors Services, to make improvements to our advertising and measurement mechanisms so we can serve ads that are more relevant to you and your interest and to as well, analyze the effectiveness and reach of our ads and ads services. Offering adverts is in our legitimate commercial interests. Where required, we’ll get your permission before starting this process.
- For communication purposes: We may send emails, product updates and related emails to the email address you provide to us and text messages to any cell phone number you provided to us, and for informational and operational purposes, such as account management, customer service, system maintenance, and other Service-related purposes. We use personal information that we gather from you to communicate with you in relation to your use of the Link2Investors Service via different channels (e.g., by email, chat, phone).
- Fraud detection and prevention: We use personal information to enhance the safety and security of our products, services, and community while preventing misuse. This includes detecting and preventing fraud, abuse, identity theft, and other criminal activities. Collected information is also used to protect Link2Investors, our users, and others against claims, liabilities, and other risks.
- Provide, troubleshoot, and improve Link2Investors Services: We use your personal information to understand, diagnose, troubleshoot, and fix issues with the Link2Investors Services. We also use such information to operate, evaluate, develop, manage, and improve our Services (including operating, administering, analyzing, and improving our products and services; developing new features and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions;
- Comply with and enforce applicable legal requirements: in certain cases, we collect your personal information to stay in compliance with laws and relevant industry standards and policies, including this Privacy Policy and our Terms and Conditions.
5. Personal Information We Share
Except as described below, we do not sell, rent, trade, or otherwise share personal information collected through the service. However, under certain business or legal conditions, Link2Investors may have to disclose your personal data to others as follows:
- With other Link2Investors users: We may share certain information about you with other Service users, such as your name, username, profile image, and other information that you make available on your profile publicly.
- Other public information: Although we may restrict certain information about you to other users of the Link2Investors Service, we may still share certain public information about you with other users of the Service.
- Service providers: We may provide collected data to certain service providers such as our payment processor/partners that we may make use of from time to time for payment processing. They may use your data to perform services for us and may have access to, store, and process your personal data to provide services on our behalf. Such services may also include verifying your identity, preventing, detecting, and protecting against fraudulent activity or abuse of our services, conducting internal research and analytical assessments, processing your transactions, maintaining your account(s), and providing you with customer support services. We may share personal information or any information collected through the Service with these third parties for the purpose of enabling them to provide these services, and they may have controlled and limited access to the database of user information.
- Subsidiaries, business partners, and affiliates: We may share personal information or any information collected through your use of the Service with our subsidiaries and affiliates for the purposes for which you provided the information or as reasonably necessary for our internal administrative and business purposes. We may share your Personal Information with our business partners. Some of these business partners may use your personal information to facilitate the offering of services or products that may be of interest to you. We may also share your personal information as otherwise described with you at the time of collection.
- Analytics Partners: When you provide your personal information to us, we may make certain personal information available to certain third parties for analytics purposes, including but not limited to leveraging third-party tools and services to host, track, integrate, manage user’s interests, usage pattern, and/or functionality available through our Services. We will only share your personal information with analytics partners for the improvement of our own service and/or to deliver the Link2Investors services to you. We do not in any way sell your personal information to advertisers.
- Merger and acquisition: We may disclose or transfer personal information or any information collected through your usage of our Service to third parties who acquire all or a portion of Link2Investors’s business, whether such acquisition is by way of merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
- Compliance with laws: We may disclose personal information or any information collected through your usage of the Link2Investors Service if we are required to do so by law or pursuant to legal process, in response to a request from government officials, law enforcement authorities or a valid subpoena, or as necessary or appropriate in connection with an investigation of illegal activity, including without limitation to prevent, investigate, detect or prosecute any criminal offense or attack.
- Consent: We may share personal information in accordance with any consent you provide.
- Aggregate Information: We share aggregate statistical data for the improvement of our Services. We may also share aggregated or de-identified information with third parties at our discretion.
6. Data Retention and Deletion
We keep your personal information only as long as necessary to provide you with the Link2Investors Service and for legitimate and essential business purposes, such as maintaining the performance of the Link2Investors Service, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal information for as long as you are a user of the Link2Investors Service.
If you request, we will delete or anonymize your personal information so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal information, including situations such as the following:
- If there is an unresolved issue relating to your use of the service, such as an unresolved claim or dispute, we will retain the necessary personal information until the issue is resolved;
- Where we need to retain the personal information for our legal, tax, audit, and accounting obligations, we will retain the necessary personal information for the period required by applicable law; and/or,
- Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users and the platform.
7. Your Privacy Rights
The General Data Protection Regulations (GDPR) grant you certain rights (‘information rights’) which increase the obligations of organizations who collect and process personal data and also provide you with certain rights over your personal data:
- Right of rectification or erasure – if you feel that any data that we hold about you is inaccurate, you have the right to ask us to correct or rectify it. You also have a right to ask us to erase information about you where you can demonstrate that the data we hold is no longer needed by us if you withdraw the consent upon which our processing is based, or if you feel that we are unlawfully processing your data. Your right of rectification and erasure extends to anyone we have disclosed your personal information to and we will/shall take all reasonable steps to inform those with whom we have shared your data about your request for erasure. Note that we may have a legal obligation to retain some or even all personal information about you under relevant laws. We may also have the legal right to retain the information you have requested to be erased.
- Right to restriction of processing – you have a right to request that we refrain from processing your data where you contest its accuracy, or the processing is unlawful and you have opposed its erasure, or where we don’t need to hold your data anymore but you need us to in order to establish, exercise or defend any legal claims, or we are in dispute about the legality of our processing your personal information.
- Right to data portability: In certain circumstances, you may have the right to request that data which you have provided to us be made available to you so that you can transfer this to another data controller.
- Right to object – you have a right to object to our processing of your personal information where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling.
- Right to withdraw consent – you have the right to withdraw your consent for the processing of your personal information where the processing is based on consent. To withdraw consent, please specify what you wish to withdraw consent for, by emailing us at support@link2investors.com.
- Right of complaint – if you are unhappy with the way we have used or are handling your personal information you have the right to lodge a complaint with a supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach such a Supervisory Authority. So, please contact us in the first instance by emailing us at support@link2investors.com.
8. Keeping Your Data Safe
At Link2Investors, we are committed to safeguarding your data and take precautions to protect your information. We implement commercially reasonable physical and electronic measures to ensure the integrity and security of the Personal Information we hold. Sensitive information submitted through the service is protected, and all payment transactions are encrypted using SSL technology.
If you have chosen a password to access certain parts of our website, it is your responsibility to keep it confidential. We advise you not to share your password with anyone.
However, please note that no method of transmission over the internet, or method of electronic storage is 100% secure. Although we will do our best to protect the personal information that we gather about you, the transmission of information via the internet is not completely secure and as such, we cannot guarantee the absolute security of your data transmitted to the Service; any transmission is at your own risk. We have implemented various policies including encryption, access, and retention policies, to guard against unauthorized access and unnecessary retention of personal information in our systems.
9. Additional Privacy Rights for California Residents
If you are a resident of California, this section provides additional information about specific rights regarding your personal information in accordance with the California Consumer Privacy Act (“CCPA”).
Personal Information we collect
The following is a list of personal information that we collect or have collected from California residents over the past twelve months. We will update this disclosure from time to time as appropriate.
- Unique identifiers such as your first name, last name, gender, or similar identifier, address, or IP address;
- Internet or other electronic network activity information, including content interaction information, such as content downloads, search history, transaction and interaction data on your use of our Service and from links in our emails sent to you;
- geolocation data, such as the location of your device or computer;
- Photo, video or visual information, such as your profile photo;
- inference data, such as information about your purchase preferences, interest, feedback, and survey responses;
- Other information that identifies or can be reasonably associated with you (e.g., the information you voluntarily provide as you use the Link2Investors services, such as additional profile information or user-generated content).
How we collect personal information
We obtain the categories of personal information listed above from the following sources:
- Directly from our Services users when they provide the information to us.
- Indirectly from you as you navigate through the Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third-party service providers.
Categories of personal information disclosed for our business purpose
The personal information that we disclosed about consumers for a business purpose over the past (12) twelve months falls into the following categories as established by the California Consumer Privacy Act:
- Identifiers such as your name, email address, billing address, or IP address;
- Personal information, such as a credit card number, for example, if we use a third-party payment processor;
- Your age, age range, gender, or other protected classifications, for example, if you choose to participate in a survey distributed by us or fill the User Content form;
- Geolocation data from your IP address
Access request rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. But only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. Designated agents must submit proof that the consumer has authorized them to act on their behalf. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. If you wish to do any of these things, please contact us. Once we receive and verify your request, we will disclose it to you. You may make up to two (2) requests, no more than twice in a twelve-month period for information as to:
- The categories of personal information we collected about you or shared with our service providers for business purposes.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting that personal information.
- The specific pieces of personal information we collected about you.
Right to deletion of personal information
You have the right under the California Consumer Privacy Act to request the deletion of your personal information. If you wish to do this, please contact us. Depending on your data choices and subject to applicable regulations, certain services may be limited or unavailable.
We may, however, deny your deletion request if retaining the information is necessary for us or our service providers(s) to:
- Complete the purpose for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Exercise free speech; ensure another consumer’s right to exercise their free speech rights or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq. or other legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
No discrimination
You have the right not to receive discriminatory treatment for the exercise of your rights under the CCPA, and Link2Investors will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.
10. Children Under the Age of 18/Age Restriction
Link2Investors’s Services are not directed to and do not knowingly collect personally identifiable information from children under the age of eighteen (18). If it is determined that such information has been inadvertently collected on anyone under the age of eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database.
11. Your Choices; Unsubscribe or Opt Out
Account information: You may update certain information you provide to us (such as your password, name and email address) by logging into your Link2Investors account or contacting us through our support channel support@link2investors.com. Also, if you decide to delete your Link2Investors account, please contact us at support@link2investors.com but note that we may retain certain information where required or permitted by law. We may also retain cached or archived copies of certain information about you and your usage of the Services for a certain period of time.
Advertising Preferences: We try to serve you ads that we think will be relevant to your interests. If you would like to modify the information we and our advertising partners use to select these ads, you can do so through your preferences settings on the website.
Do not track: Some browsers have “Do Not Track” features that let you send a request to sites to not track your online activities. We, like many other sites, do not honor those requests.
12. Links to Other Sites or Resources
Link2Investors does not claim or accept responsibility for the privacy policies, practices, or procedures of third-party sites or resources. We encourage all users and visitors to be mindful when leaving our Site and to review the privacy statements of any website that collects personally identifiable information. This Privacy Policy applies exclusively to information collected by our website.
13. How to Contact Us
Feedback, comments, requests for technical support, and other communications relating to the Site and the services should be directed to us at support@link2investors.com.