Frequently Asked Questions

Clear answers for Entrepreneurs, Investors & Professional Service Providers.

Getting started

What is Link2Investors?
Link2Investors is a platform that connects entrepreneurs and investors, with tools for discovery, messaging, and support services—so founders can find capital and investors can explore aligned opportunities.
Who can join?
We serve three groups: Entrepreneurs, Investors, and Professional Service Providers (legal, finance, coaching, design, etc.). Pick the membership that fits you to unlock relevant features.
How does it work?
Create an account, choose a membership, build a clear profile/pitch, then use your available connections to reach out and start conversations. Due diligence and transactions happen directly between users.

Memberships & billing

What entrepreneur plans are available?
Tiers typically include Basic, Gold, and Premium, plus a one-time Start-Up package. Plans differ by number of included connections and visibility features. See the latest on the Entrepreneur Membership page.
What investor plans are available?
Investor tiers include Basic and Gold, varying by connections and invites. Check the Investor Membership page for current inclusions.
What are “Connections” and “Zoom invites”?
A Connect lets you directly message a matching user. Some plans include Zoom invites so you can invite others to connect with you on video. Depending on plan, unused connections may not expire.
Can I cancel? Do you offer refunds?
You can cancel any time from your account settings. Submit cancellation at least 5 business days before renewal to avoid the next charge. Fees are generally non-refundable except where required by law. See Terms & Conditions for the full policy.
How do I upgrade or downgrade?
Change plans from your account settings. Features/limits update immediately; billing adjusts on the next cycle per plan terms.

Verification & safety

Are you a broker, dealer, or investment adviser?
No. Link2Investors is a connection platform and does not act as a broker, agent, or adviser. We don’t endorse or guarantee opportunities; users are responsible for their own due diligence and compliance.
How does verification work?
We may request documents (e.g., government ID) and use trusted vendors for identity checks to enhance platform safety. “Verified” confirms completion of checks—it is not an investment endorsement.
Any risks to consider?
Early-stage/private investments are risky (including potential loss of capital and illiquidity). Always conduct independent due diligence and consult qualified professionals.

For entrepreneurs

What should my pitch/profile include?
Problem → solution, traction/validation, business model, team, funding ask & use of funds, and a short intro video (optional). Keep it concise and data-driven.
How do I connect with investors?
Choose a plan, build your profile, then use your included connections to contact aligned investors. Be specific in outreach and include a one-pager or deck.
Can I hire professional services via L2I?
Yes—browse providers (e.g., legal, finance, coaching, design) and engage directly when available in your region.

For investors

How do I discover opportunities?
Create an investor profile, set interests, review matches, and use connections/invites to start conversations and request materials for diligence.
Do you pre-screen deals?
Identity may be verified, but investment merit is evaluated by investors themselves. L2I does not recommend or approve deals.

For professional service providers

What services are most in demand?
Common categories: web design, business plans, coaching, financial statements, and legal services. You can list multiple areas of expertise.
How do I become a provider?
Complete the application on the Professional Services Providers page with your experience, LinkedIn, and resume/portfolio. We’ll review and follow up.

Privacy & data

What information do you collect?
Account details you provide and technical/usage data (e.g., cookies/analytics) to operate and improve the service. See the Privacy Policy for full details.
How is my data used and shared?
To operate/improve the platform, communicate with you, enhance safety, and comply with laws. We may work with analytics/verification vendors—see the Privacy Policy for choices.
How do I delete my account or exercise my rights?
Email support@link2investors.com or use the contact form with your request; your rights may vary by location.

Need more help?

Can’t find what you’re looking for?

Contact Support
We usually reply within 1–2 business days.