Help & Support

Guides, troubleshooting, and friendly human support for Link2Investors. We’re here to help with memberships, billing, profiles, and technical questions.

Contact options

Email Support

General questions, account help, or feedback.

Email Support

We usually reply within 1–2 business days.

Billing & Membership

Invoices, plan changes, or refunds where applicable.

Contact Billing

Report a Problem

Bug or security concern? Send details & screenshots if possible.

Report Issue

Phone Support

Speak with our support team during business hours.

Support: +44 20 1234 5678

Mon–Fri, 9:00–18:00 GMT

Please avoid sharing sensitive info (full payment details, passwords) by email.

Frequently Asked Questions

Quick answers to common questions

Link2Investors welcomes businesses across all industries and stages. Whether you’re a pre-seed startup, growth-stage company, or established business seeking expansion capital, our platform connects you with relevant investors. We have specific categories for tech startups, traditional businesses, social enterprises, and more.
All investors on Link2Investors go through a thorough process of verifying their identity.
Free membership includes basic profile creation, access to basic search features, and participation in community forums. You can also view public pitch summaries and receive weekly match suggestions. To unlock connections, Zoom invites, and advanced features, consider upgrading to Premium.
Funding timelines vary depending on stage, amount, investor interest, and negotiated terms between the investor and the entrepreneur. As stated in our Terms and Conditions, Link2Investors does not provide investment advice or act as a broker or agent. Our platform provides the opportunity for entrepreneurs and investors to connect.
Yes—Link2Investors operates in 50+ countries. We support multiple currencies, have region-specific investor networks, and provide localized support in 15 languages. Some features may vary by region due to regulatory requirements.
Choose a plan, build your profile, then use included connections (and sometimes invites) to reach out. You can change plans anytime; billing adjusts on the next cycle.
You can cancel from your account settings. Submit cancellation at least 5 business days before renewal to avoid the next charge. Fees are generally non-refundable except where required by law.
No. Link2Investors is a connection platform and does not act as a broker, agent, or adviser. Users are responsible for their own due diligence and compliance.

Can’t find what you’re looking for?

Contact Support
We usually reply within 1–2 business days.